Return Policy – Shri Ayurveda

Last Updated: October 22, 2026

At Shri Ayurveda, customer satisfaction and product quality are important to us.

Original Condition Required

For change-of-mind returns, products must be returned in their original condition, unused, unopened, and with all original packaging, seals, labels, and accessories intact.

Loose, Opened, or Used Products

We do not accept change-of-mind returns of loose products, opened or unsealed items, used products, or products that have been altered, damaged after delivery, or returned without their original packaging.

For hygiene and product-safety reasons, opened or used Ayurvedic, herbal, skincare, and personal-care products generally cannot be resold.

Important exception: This restriction does not apply where a product is defective, damaged on arrival, incorrectly supplied, misrepresented, or where a return, replacement, or refund is required by applicable law.

Reporting a Problem

Please contact us as soon as reasonably possible after receiving a damaged, defective, or incorrect item. Include your order number and photographs or an unboxing video if available.

Please retain the product and packaging until we advise you how to proceed.

Return Approval and Shipping

Please obtain return instructions from our customer support team before sending an item back. Unauthorised returns may take longer to process. Responsibility for return shipping costs will depend on the reason for the return and applicable law.

Exchanges

Exchanges are subject to product availability and approval.

Contact Us

For return requests, please contact Shri Ayurveda using the contact details published on our website.